Eligibility for Refunds
At URLTY, we want our users to be satisfied with our services. If you are not happy with your purchase, you may request a refund within 14 days of your initial payment.
Refund requests are only applicable to the first payment of a subscription plan. After this period, payments are considered final and non-refundable.
14-Day Money Back Guarantee
We offer a 14-day money-back guarantee for new customers. If you are not satisfied with the service within this period, you may contact our support team to request a refund.
Refunds requested after 14 days from the date of purchase will not be processed.
Non-Refundable Cases
Refunds will not be issued in the following situations:
Renewal payments after the first billing cycle
Violations of our Terms of Service
Account suspension due to abuse, spam, or illegal activities
Requests made after the 14-day refund period
Subscription Cancellations
You can cancel your subscription at any time from your account dashboard. Once cancelled, your plan will remain active until the end of the current billing period. Future billing will stop after cancellation.
If a customer cancels their subscription within 14 days of the initial purchase, they are eligible to request a full refund according to our 14-day refund policy.
Processing Refunds
If your refund request is approved, the refund will be issued to the original payment method used during the purchase. Processing times may vary depending on your payment provider.
Contact for Refund Requests
To request a refund, please contact our support team with your account details and purchase information.
Support Email: support@urlty.co
Policy Updates
URLTY reserves the right to update or modify this refund policy at any time. Any changes will be posted on this page.